Operations Manager

Position Type: Full-time, permanent

Salary: $70K annual salary, with paid vacation and holidays, 80% company contribution to health, vision and dental care, and retirement benefits

Start Date: Immediately

Deadline to Apply: February 29, 2024

Location: On-site at our 47 Great Jones St. NYC office. Productions/ Event work may require weekend/evening hours.

Reports to: Jane Jung, Managing Director

Mission of PCC

Ping Chong and Company (PCC) creates theater and art that reveal beauty, invention, precision, and a commitment to social justice.

About the Organization

Originally founded in 1975 by leading theatrical innovator Ping Chong, PCC is a highly adaptive and supportive home base for multigenerational, interdisciplinary artists with generative theater practices. Throughout its five-decade history, PCC has put art in service of social justice with projects that use artistic innovation to illuminate and humanize the most urgent conversations of our time. At the core of all of PCC’s work is a commitment to develop and produce work by artists of color, to holistically support artists, to cultivate artistry through our training and education programs, and to reach receptive audiences.

In December 2022, the retirement of Ping Chong as Artistic Director and Bruce Allardice, longstanding Executive Director, heralded a major organizational transformation. The company is now in the second year of a planned three-year transition period, and has launched a leadership model, in the form of a collaborative five-person Artistic Leadership Team (ALT) which is developing and realizing a vision for PCC’s future. Performer and director Nile Harris; director/devisor/dramaturg Mei Ann Teo; and playwright, director, and dramaturg Talvin Wilks—visionaries with multifaceted skills as artists, producers, and strategic thinkers—joined Managing Director Jane Jung and Associate Director Sara Zatz to lead the transition from a company identified with a single artist into one that supports a new generation of interdisciplinary artists. Our aim is to both re-imagine the company for this new moment, and create continuity as we build on a 50 year legacy of generative artistic practice.

Position Description

PCC seeks a full time Operations Manager to join the Company during this period of organizational transition and transformation. We are looking for an individual who is aligned with PCC’s artist-centered, community oriented, experimental, critical approach to the creation of new works. This individual will be working with the Administrative and Artistic Leadership Team to develop organizational practices and systems, and provide management and oversight in nonprofit operations. They should have a background and interest in the performing arts, and preferably knowledge of the interdisciplinary and experimental performance world.

PCC’s office is located at 47 Great Jones Street, 6th Floor, in a La MaMa building. While many of our meetings take place virtually, the expectation for this position is that it will be based full time, five days per week at the office.

We are seeking an individual who is systems oriented, is proactive, thorough and reliable, and can prioritize, communicate, and listen effectively. We welcome applications from those who have an organizational mindset and want to be part of building a new chapter for PCC, a welcoming home for experimentation and interdisciplinary artists of color.  


The Operations Manager is responsible for the following areas of the Company as outlined below.

Artistic Leadership Team (ALT) and Organizational Transition Support

  • Track and follow up on key benchmarks, timetable, and deliverables for the ALT’s  Strategic Planning implementation work.
  • Set and confirm regular meeting schedule and agendas for ALT meetings
  • Take and compile notes at meetings, make suggestions, record decisions and action items
  • Follow up on agreed upon action items to ensure accountability


  • Streamline and manage office operations and systems, including the company calendar, online and physical filing systems, and online project management platform.
  • Ensure robust integration and usage of CRM database (Neon) into all areas of the company. Oversee database updates in CRM Neon, including donation activity, performance attendance, and company interactions. Generate reports.
  • Create and keep updated Company Office Manual, a handbook that includes key account, membership, and office information.
  • Work with Administrative Leadership on finalizing and maintaining an HR Manual
  • Onboard, and review HR Manual with all new hires.
  • Manage physical office and equipment needs.
  • Serve as the primary point of contact with IT Consultant for all office computer related needs.
  • Manage all online subscriptions and membership accounts.
  • Supervise Part-Time Operations Assistant. Hire and supervise Interns.


  • Ensure all contracts with collaborators, artists, and partnering venues are completed, filed and shared with relevant parties.
  • Participate in weekly finance meetings with Financial Management team, ARTS FMS.
  • Track budgets, receipts and invoices for projects in collaboration with the Managing Director. Support generating budgets for grant reporting.

Core Competencies

  • Systems and detail-oriented, thrives and finds joy in organizing, categorizing, and creating a flow of information
  • Start-up mindset, change agility
  • Strong collaborative skills and sense of ownership within a distributed leadership environment
  • Ability to work with and center artists in an operational capacity
  • Ability to review, generate and manage partnership, artist, and collaborator agreements
  • Knowledge of budgeting and accounting principles specific to the non-profit performing arts space, including production budgeting and grant reporting
  • Ensure equity is a throughline in the work

Desired Experience

  • Minimum of 5 years of experience in a comparable role within small to mid-sized non-profit performing arts organizations
  • Past experience building and maintaining office filing and project management systems
  • Past experience working with CRM databases
  • Comfort with maintaining office computer systems, equipment and technology
  • Knowledge of equity-centered financial and HR practices
  • Experience working within organizations undergoing dynamic change and evolution
  • Previous experience in a supervisory role

How To Apply

Please email resume, cover letter, and 3 references to by February 29, 2024.

PCC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. PCC is committed to building a diverse and inclusive organization. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described above.